Puerto Vallarta’s First Guaranteed Whales Sighting Program!
Puerto Vallarta and the Bay of Banderas is home to a wonderful population of Humpback Whales during the winter. Sightings are all but guaranteed, however we want to make sure every guest gets the chance to see whales on our tours! So Whale Watch Vallarta is pleased to offer our Whale Watching Tour Guarantee to all Guests joining us during the Puerto Vallarta Whale Watching Season from December 1st to March 23rd.
What is the Whale Sightings Guarantee?
If you join Whale Watch Vallarta on a Puerto Vallarta Whale Watching Tour between December 1st and March 23rd and no Whales are seen during your tour, we are pleased to welcome you back for another complimentary tour, space permitting.
To clarify – this is not a money back guarantee. No refund is given if no whales are seen on your tour. The Guarantee does not apply to tours outside of the official Puerto Vallarta Whale Watching Season.
If you are booked on a Whale Watching Tour and no whales are seen on the tour, you can join a future small Group Whale Watching Tour, space permitting.
If you are booked on a Private Boat Whale Watching Tour and no whales are seen on the tour, space permitting we will offer your group another Private Boat Whale Watching Tour free of charge. If no Private Boat Tours are available, you can chose to join a small group Whale Watching Tour, space permitting.
How do we guarantee our Whale sightings?
- Quicker and more efficient tour boats = better range and better sightings
- Marine Biologist Guides and Captains that have years of experience
- We wish to share our passion and knowledge of the whales with you
- Our success at Whale Watch Vallarta is an honest 96% sightings!
- Whale Watch Vallarta’s tours are a premium product and we spend considerable time and resources making sure that our whale watching tours are very successful
Our customer service commitment to you! When you join us we consider the ‘whale guarantee program’ as a customer service commitment and promise on our part to fulfill your dream of seeing Humpback whales in their natural habitat.
–Peter Wilcox, Whale Watch Vallarta